maarkn.dev
municipalities-chatbot
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AI · Chatbots· 2024Live

Municipalities Chatbot

City-by-city WhatsApp helper that crawls each town's website, indexes it, and answers citizens' questions about services, opening hours and documents.

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What I did

Crawler design, vector indexing, retrieval pipeline, WhatsApp integration, multitenant configuration so each city has its own knowledge base and tone of voice.

Key features

  • Per-city crawl and vector index that refresh on a schedule
  • Retrieval-augmented answers grounded in official municipal content
  • Multitenant admin to manage cities, fallback messages and brand voice
  • WhatsApp Business API integration with conversation analytics

A platform that lets any city plug a WhatsApp assistant into its citizen services in days. The agent crawls the city's website, indexes the content into a vector store, and answers questions about garbage collection, opening hours, paperwork and more in plain language.